We ship to selected countries worldwide. Available shipping destinations are displayed during checkout.

Estimated delivery times: * UAE: 5-7 business days * International: 7–20 business days Delivery times are estimates and may vary due to customs or courier delays.

Orders are processed within 1–3 business days after payment is confirmed.

Once your order has been shipped, you will receive a confirmation email with your tracking number.

Please contact us within 48 hours of receiving your order. Include your order number and clear photos of the item so we can assist you.

For hygiene and safety reasons, we do not accept returns of opened or used beauty, skincare, personal care, or wellness products unless required by applicable law. Please refer to our Return & Refund Policy for full details.

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Some items may be shipped separately if they are stored in different warehouses or require different shipping methods.

Email us at ashcaliafzllc@gmail.com. We aim to respond within 24–48 business hours.